Position Title: Parts Specialist

Key Responsibilities:

• Greet customers in a friendly and professional manner.
• Identify and determine customers' needs for parts through effective communication.
• Provide accurate information regarding availability, pricing, and specifications of parts.
• Utilize parts catalogs, manuals, and computerized inventory systems to locate and identify parts.
• Order parts from suppliers and manufacturers as required, ensuring timely delivery.
• Ensure that parts are correctly labeled, organized, and stored.
• Monitor and maintain optimal inventory levels to meet customer demands.
• Conduct regular inventory audits and reconciliations.
• Manage and process returns, warranties, and defective parts according to company policies.
• Promote and sell parts to meet or exceed sales targets.
• Assist in merchandising and displaying parts in the store.
• Participate in promotional events and activities to increase sales.
• Provide technical assistance and support to customers regarding the installation and use of parts.
• Stay updated with the latest product knowledge and industry trends.
• Maintain accurate records of sales, orders, and inventory.
• Prepare and process invoices, receipts, and payment transactions.
• Assist in preparing reports and documentation as required by the Parts Manager.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a parts department, preferably in an agricultural or automotive environment.
• Strong knowledge of agricultural equipment and parts.
• Excellent customer service and communication skills.
• Proficient in using computerized inventory systems and parts catalogs.
• Strong organizational and time management abilities.
• Ability to work independently and as part of a team.

Benefits:

• Competitive salary and commission structure.
• Health, dental, and vision insurance.
• Retirement savings plan.
• Paid time off and holidays.
• Opportunities for career advancement and professional development.